Buy books with delivery - on-line store AudioBooks.ua
Phone:
+38 (044) 331-67-10 +38 (050) 331-67-10
CARTCONFIRM ORDER
item(s):: 0 (0 pcs.)
total: 0.00 UAH
When you purchase goods at 1000 UAH. and more - delivery is FREE!
Delivery in Kyiv from 1000 UAH. Nova poshta and Ukrposhta to Ukraine from 1000 UAH - provided payment order for the account or card.
Hours of operation hours
Call-center
-



Delivery
Mon-Fri
Pickup from the office
Mon-Fri

Payment and delivery

  1. How can I pay for my order?
  2. How is delivery in Kiev?
    Courier delivery on weekdays from 09:30 to 19:00 (Kiev time). Once your order will be staffed by phone with our manager will contact you to specify a convenient delivery time. Oder from 1 to 2 working days (depending on the availability of the selected goods in the warehouse) and will be delivered FREE, if the amount of the order exceeds 299,99 UAH.! If the amount of your order is less than 300 UAH., Cost courier will be UAH 15.Payment is cash upon receiving the order. Delivery time depends on the delivery address and expeditiously to contact you to agree on the exact time of delivery.

    WARNING!Upon the delivery order specific time and placeand courier service will cost 30 grn ., regardless of the amount of your order.

  3. Can I come to you at the warehouse for the order?
    After completion you can pick up your order from 11:00 to 19:00 Monday to Friday at the address: Str. Sosninykh Families, 3, of. 532. Self
    order from the warehouse ONLY by prior agreement with the store manager.
  4. How to Pay in cash?
    Cash payment for courier delivery to Kiev, and 36 cities of Ukraine (in this case, you send money to the courier): White Church, Berdyansk, Vinnitsa, Gorlovka, Donetsk, Dnipropetrovsk, Dneprodzerzhinsk, Zhitomir, Kiev, Ivano-Frankivsk, Izmail, Kamenetz-Podolsk, Kirovograd, Kremenchug, Krivoy Rog, Lugansk, Lutsk, Lviv, Mariupol, Melitopol, Nikolaev, Nikopol, Odessa, Poltava, Rivne, Sevastopol, Simferopol, Sumy, Ternopil, Uzhgorod, Kharkiv, Kherson , Khmelnitsky, Cherkasy, Chernihiv, Chernivtsi.

    Also, you can pay for your order cash on premises at Autoluxand Ukrpochta(COD).

    In other cases, you can order only the prepayment (bank transfer or via WebMoney). It is absolutely safe.

  5. How to pay for goods by bank transfer? Are you VAT?
    You can pay your order wire transfer, and < br>payment cards VISA, VISA Electron, MASTERCARD via Portmone.com
    After ordering you to email system will automatically send you a receipt for payment. If you order by phone - our manager will send you an invoice by email. We are not VAT payers.
  6. What you need to get the goods, paid by bank transfer?
    For individuals:
    - passport.

    For legal persons and SAP:
    - Power of Attorney issued in order person who receives the goods;
    - a copy of VAT (if applicable).
    without issuing a power of attorney can get a good director of the company personally assuring supplies overhead circular seal of the enterprise.

  7. How can I pay for the order is not from the Ukraine?
    from overseas orders can be paid through a system WebMoney, payment card or putting money in our card account.

Warranty and Service

  1. I can exchange or return an item?
    be exchanged goods of good quality, if it is not used as intended and if its trade dress (the disc must be sealed in original cellophane wrapping), as well as receipt.
    If at the time of the exchange of similar goods is not for sale, the buyer has the right to act according to one of the options below:

    • 1. purchase any product from the existing range with an appropriate recalculation of the cost;
    • 2. terminate the contract and get money for the value of returned goods;
    • 3. exchange the product for the same at the first arrival of the goods on sale.

    When you return the goods to the buyer of the calculation is based on the value of the goods at the time of purchase. Store AUDIOBOOKS.com.ua considering the buyers return and within 5 days from the date of filing shall refund the money or give a reasoned refusal, if the return is impossible.

    If the item was purchased with the delivery, then the return of the goods the cost of delivery will not be returned.

    Buyer has the right to exchange defective merchandise for the same. Buyer has the right to exchange the goods of improper quality for 30 days, not counting the day of purchase. To be exchanged goods, if there is a serial marriage, if your sales receipt. This product, which became worthless as a result of improper use of the exchange and non-refundable.

    If at the time of the exchange of similar goods is not for sale, the buyer has the right to act according to one of the options below:

    • 4. purchase any product from the existing range with an appropriate recalculation of the cost;
    • 5. terminate the contract and get money for the value of returned goods;
    • 6. exchange the product for the same at the first arrival of the goods on sale.

    When you return the goods to the buyer of the calculation is based on the value of the goods at the time of purchase. Store AUDIOBOOKS.ua considering the buyers return and within 7 days from the date of filing shall refund the money or give a reasoned refusal, if the return is impossible.

    return / exchange of goods or money to be made during working hours from 11:00 to 17:00 prior consent of the address: Str. Sosninykh 3, of. 532.

  2. Where and how you can make an exchange or refund?
    to exchange or return the goods to be in our office at:
    PM Str. Sosninykh, 3, of. 532, Monday through Friday from 11:00 to 17:00.

    When returning goods must have a passport. We will refund the money the day the product is returned or, if there is no money in the till, not later than 7 days.

    If you do not live in Kiev, you can send the goods back in the same way that you got it, for example with Ukrposhta at: 03041, Kyiv, PO Box 5, Martynov AP. If the item is saved presentation and packaging, we will exchange it or refund your money.

Other issues

  1. The website stated that the goods are not available, can I order it?
    you can deliver the goods to the reserve and we will send you a notice as soon as the goods will be available.
  2. Why should check?
    Registration allows you to:
    - receive discounts from 3% to 10%, participating in the discount system;
    - receive information about the Availability of goods that you put in reserve;
    - view the history of their orders;
    - receive by e-mail newsletter for updates and promotions shop.
  3. How to cancel an order?
    You can cancel your order by phone (044) 587-94-45 or e-mail info@audiobooks.com.ua.
  4. Do you have any discount system?
    In our shop operates discount system for regular customers. The total cost of the purchased items, starting with the first sale, are added up. It does not take into account the cost of delivery, as well as the amount of canceled orders.

    To start a system of discounts, you only need to registeron our website and make purchases totaling 500 UAH. More.